You can switch to us without any problem. If you want to transfer your music to us and keep all the plays then there are some steps you have to follow:
1. Create the same release(s) from your previous distributor on our platform. Make sure to use exactly 100% the same metadata. It is important that you use the ISRC code(s) from your previous releases, instead of requesting a new. This same is true for the UPC code. You have to use the same from your previous distributor.
2. Distribute your release using REWAVE.
3. Wait until the content appears online on the music streaming services. The same content will appear duplicated (one from the former distributor and the other one just distributed by REWAVE), then you can confirm that synchronization has been completed (it can take up to a week).
4. Finally, you can request a takedown/removal from your previous distributor. If the synchronization process (step 3) doesn't happen (for example the play counts don't match) then contact us at email@example.com.
If you did not find your answer contact us here: click